Modern omnichannel commerce model includes an extremely wide range of concerns from omni channel marketing and customer intelligence management, to supply chain pricing and promotion and emotional intelligence customer service. At Grid Dynamics, we use state-of-the-art computer vision and image understanding, natural language processing open source tools, dynamic pricing in supply chain, and many other methods to tackle these challenges. In this part of our Insights portal, we present our latest thinking on various aspects of omnichannel commerce including omni channel business strategies, customer intelligence strategies, supply chain pricing products, user interfaces, and data engineering and analytics.
In this article, we review the main attributes of loyalty programs such as customer profiles, points and rewards types and many many more. We got a clarity of what business input is required to design a loyalty program, business rules and strategies should be clearly defined....
Retail is on the brink of yet another technological breakthrough. AI devices like Siri, Alexa, Google Home, and virtual assistants of all kinds are rapidly becoming trusted and dependable aides to many people. Technology companies led by Amazon, Google, Apple, and Microsoft are rushing to grab the market of AI...Learn more
If you want your customers to have a seamless shopping experience no matter where they are or what device they’re using, but you’re stuck with a black box legacy system like Oracle ATG, you may think a true omnichannel experience is beyond your reach. We have helped many...Learn more
We focus on the learning of useful semantic representations (embeddings) for products and customers using neural networks. We show that many of these representation learning tasks can be efficiently accomplished using standard natural language processing (NLP) methods....Learn more